Terms of service
Welcome to ElectraNest.
These Terms of Service govern your use of www.electranest.us and purchases made through our online store.
By accessing or using our website, you agree to these Terms.
1. Business Information
Business Name: ElectraNest
Website: www.electranest.us
Address:
3539 Union Blvd
East Islip, NY 11730
United States
Email: support@electranest.us
Phone: +1 683-225-0855
2. Use of Our Website
You agree to use our website only for lawful purposes.
You may not:
-Attempt unauthorized access to our systems
-Interfere with website security
-Submit fraudulent information
-Use the website for unlawful purposes
-Attempt to disrupt website operations
-Misuse promotions
-Attempt to obtain products through fraudulent transactions
3. Product Information
We make reasonable efforts to provide accurate information about products listed on our website.
Product pages may contain information including:
-Product descriptions
-Specifications
-Dimensions
-Features
-Images
-Pricing
-Availability
-Included accessories
Customers should carefully review the product page before completing a purchase.
4. Product Availability
Product availability may change without notice.
A product displayed on our website may become unavailable before an order is completed.
If an ordered product becomes unavailable, we may contact the customer regarding available options.
5. Pricing
Prices displayed on the website are subject to change.
We make reasonable efforts to maintain accurate pricing.
If an obvious pricing or technical error occurs, we may contact the customer before fulfilling the order.
Any applicable charges should be presented during checkout before the order is completed.
6. Orders
Submitting an order constitutes a request to purchase the selected products.
Orders may be subject to:
-Payment authorization
-Product availability
-Address verification
-Fraud prevention
-Order verification
-Other reasonable fulfillment checks
We may cancel an order where permitted by applicable law if there is a legitimate reason, including suspected fraud, unauthorized payment, significant pricing error, or unavailable inventory.
If payment has already been collected for a canceled order, the applicable amount will be refunded.
7. Payment
Customers must provide accurate billing and payment information.
Payments are processed using payment methods available through our checkout.
Customers should submit payment information only through the official checkout process.
8. Shipping
Eligible products are offered with free standard shipping.
Estimated standard delivery is 5–8 business days.
Shipping terms are further described in our Shipping Policy.
9. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Customers generally have 30 days from receiving their order to request a return.
Approved refunds are processed within 7 days after the applicable return has been received and processed.
10. Website Content
Unless otherwise stated, original website content created by ElectraNest may not be copied, reproduced, modified, distributed, or commercially exploited without authorization.
Third-party trademarks, product names, images, logos, and other intellectual property belong to their respective owners.
11. Third-Party Services
Our website may use third-party services for payment processing, ecommerce infrastructure, shipping, analytics, security, and other business functions.
Third-party services may have their own terms and privacy policies.
12. Website Availability
We make reasonable efforts to maintain website availability.
However, temporary interruptions may occur because of maintenance, technical issues, hosting problems, security events, or other circumstances outside our reasonable control.
13. Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be published on this page with a revised date.
14. Applicable Law
These Terms are subject to applicable law.
Nothing in these Terms is intended to remove rights or protections that cannot legally be excluded.
15. Contact
ElectraNest
3539 Union Blvd
East Islip, NY 11730
United States
Email: support@electranest.us
Phone: +1 (825) 570-1693
Website: www.electranest.us